Refund Policy – ChenthurTech (A subsidiary of The King Phoenix IT Solutions]

At ChenthurTech, we are committed to delivering quality IT products and services with full transparency and client satisfaction. Please read our refund policy carefully before making a payment.

1. 1. No Refund After Project Go-Live
   Once the project has been marked as “live” or delivered as per the agreed scope, no refunds will be provided under any circumstances.


2. 2. Pre-Live Demonstration
   Before accepting payment, we provide a complete demo of the product/project to ensure the client fully understands the features, design, and functionality.


3. 3. Approval Before Payment
   Clients are required to review and approve the demo before making the final payment. This approval confirms that the project meets expectations.


4. 4. Refund Before Go-Live (If Applicable)
   If the project is canceled before the go-live stage and significant development has not yet been done, partial refunds may be considered on a case-by-case basis, after deducting work hours and resource costs.


5. 5. Non-Refundable Services
   Payments made for services like domain registration, hosting, licensing, and third-party integrations are non-refundable.


6. 6. Chargebacks and Disputes
   Raising unwarranted disputes or chargebacks after project completion is considered a violation of our agreement and may lead to legal action.


7. 7. Contact for Queries
   If you have any concerns or questions regarding this policy, please contact us at info@chenthurtech, 7200296443 before making your payment.